Our free return service allows you to return your purchase back to our warehouse within 30 days of the date of purchase, at no additional cost to you. Send us an email at info@solarflaireyewear.com or call us at 1-856-625-5466 to start the return or exchange process. If you are sending an email please include your proof of purchase. Returned items must be received in the original packaging with proof of purchase included. Refunds will be issued in the same form as your original payment. You will receive an email notification when we authorize the refund for the item and at that time you will also receive a return shipping label. Please allow 5-10 business days for returns to be received and processed.